Privacy policy

Privacies

Privacy Policy for Your Personal Information

Minori no Mori Theater (hereinafter referred to as "our corporation") recognizes the importance of personal information in the operation of this business and thoroughly protects it. In order to provide customers with a sense of security and trust, we have established the following policy, and we will work to ensure that the employees of the management office and affiliated contact points are thoroughly aware of it and strive to protect personal information. . In addition to personal information, the Company will properly handle information related to customers of corporations and other organizations in the same manner as personal information.

1. Compliance with laws and regulations

In order to protect personal information, we will comply with the Act on the Protection of Personal Information, guidelines of each ministry and agency, and other related laws and regulations.

2. Handling of Personal Information

Our company will establish a management system for personal information protection according to the actual business situation, and will handle personal information appropriately and carefully in accordance with our company's regulations.

(1) Acquisition of personal information When acquiring personal information, after clarifying the purpose of use, we will acquire personal information using legal and fair means, such as screens on the web, documents such as application forms, and verbal methods. In addition, we may acquire personal information from service providers or joint users, or in connection with the succession of business due to mergers or other reasons. In addition, when answering the phone with customers, we may record the call in order to accurately understand the contents of orders, opinions, requests, inquiries, etc., and to improve future services.

(2) Use and provision of personal information Our company strictly manages personal information, and when using and providing it, we will use it only within the scope of the purpose with the consent of the person, except in cases based on laws and regulations. In addition, if the purpose of use is to provide information to a third party, the scope of the third party will be specified and specified.

3. Measures for safety management

(1) The Company will implement necessary education and training for employees in order to implement security control measures and ensure the proper handling of personal information.

(2) Our company handles all or part of personal information in the sales and reception of various products and services, after-sales service, fee-related operations, marketing operations, and other operations. may be outsourced. In this case, our company will select a company that is recognized to handle personal information properly, and will properly stipulate safety management measures, confidentiality, conditions for subcontracting, and other matters related to the handling of personal information in the consignment contract. and conduct appropriate supervision.

4. Continual improvement of the management system (compliance program) for personal information protection

Our company strives to continuously review and improve the management system (compliance program) for personal information protection in order to always maintain it in the best condition.

Handling of Personal Information

1. Proper handling of personal information

(1) In providing our e-BIKE rental reservation service (hereinafter referred to as "service"), we will handle information as personal information. We will acquire personal information by lawful and fair means and take necessary and appropriate measures to prevent leakage, loss or damage and other safety management.

2. Purpose of use of personal information

(1) In providing services, etc., the Company will handle the personal information described in (2) below to the extent necessary to achieve the following purposes of use. The Company may use personal information within the scope of the above purpose of use even after the contract regarding the service with the customer has been terminated.

Purpose of use of personal information Personal Information Used
(1) To provide and maintain services, provide after-sales services, calculate and bill usage fees, and perform other related operations Personal information described in (2) ① to ⑥ below
(2) Guidance on products, services, campaigns, events, etc. (including promotions and advertisements) and services, campaigns, etc. of the Corporation and its partner companies (including third party providers and joint users of personal information) For the shipping of products, prizes, etc. attached to Personal information described in (2) ①②④ below
(3) To respond to opinions, requests, inquiries, etc. Personal information described in (2) ① to ⑥ below
④Analysis of usage status, analysis and examination for implementing various measures such as improving customer satisfaction, measurement of the effect of such measures, collection and analysis of information for planning products and services, improvement of service quality, etc. For collecting and analyzing information and conducting other types of analysis and research Personal information described in (2) ① to ⑥ below
⑤ To prevent the occurrence of fraudulent contracts, fraudulent use, and non-payment, and to investigate and respond when they occur Personal information described in (2) ① to ⑥ below

(2) The Company will use the following personal information for the purpose of use described in (1) above.

Item Contents
① Information such as name, address, date of birth Name/address/date of birth/telephone number/e-mail address/information contained in identity verification documents such as driver's licenses and passports
②Information about contract details, usage charges, etc. Contract type/Information on contract details such as date of contract conclusion/Information on usage fees such as billing amount and payment status
(3) Information such as payment method Payment method/credit card number/IC card information, etc.
④Information about the content of the service you applied for History of use of each service/Information on questionnaire surveys, monitor surveys, etc.
⑤Others Information obtained in conjunction with the provision of various services, such as application reception history, content of opinions, requests, and inquiries, etc.
⑥Location information Position information obtained from the GPS installed on the bicycle, travel route information of the bicycle used, etc.

(3) We will handle personal information to the extent necessary for the execution of the work entrusted by other business operators.

(4) In the event that any of the following items apply, the Company will, while paying the utmost consideration to the rights and interests of the individual, use the information for purposes other than the purpose of use. We may handle personal information for
(1) When it is based on laws and regulations.
②When it is necessary to protect a person's life, body or property, and it is difficult to obtain the consent of the individual.
(3) When it is particularly necessary to improve public health or promote the sound development of children, and it is difficult to obtain the consent of the individual.
④ When it is necessary to cooperate with a national agency, a local government, or a person entrusted by them in carrying out the affairs stipulated by laws and regulations, and obtaining the consent of the person concerned interferes with the execution of the affairs when there is a risk of

(5) The Corporation may provide the following information in order to provide various compensation services for accidents that occur during the provision of services.
(1) Personal information provided to third parties: Personal information described in (2) (1), (2), (4), (5), and (6)
②Third party provider: insurance company designated and contracted by our company
③Purpose of use of third party provision: To provide various compensation services for accidents that occur when providing services

(6) Notwithstanding the provisions of (1) to (5) above, if the Company recognizes that any of the following items apply, Personal information may be provided to third parties while paying the utmost consideration.
(1) When consent is obtained from the individual.
②When it is based on laws and ordinances.
(3) When it is necessary to protect a person's life, body or property and it is difficult to obtain the person's consent.
(4) When it is particularly necessary to improve public health or promote the sound development of children, and it is difficult to obtain the consent of the individual.
⑤ When it is necessary to cooperate with a national agency, a local government, or a person entrusted by them in carrying out the affairs stipulated by laws and regulations, and obtaining the consent of the person concerned interferes with the execution of the affairs when there is a risk of

3. Shared Use

(1) Personal information subject to joint use

(2) Personal information described in 2.(2) ① to ⑥ above

(3) Scope of joint users
Egel Co., Ltd.
Laso Craft Co., Ltd.
Tenki Tenki Village Co., Ltd.
Kyotango City Hall Tourism Promotion Division
Spotlight Inc.

(4) Name of person responsible for managing the above personal information
Minori no Mori Theater

4. Disclosure and Correction of Personal Information

(1) The Company will handle inquiries regarding the status of contracts for each service and inquiries regarding corrections to personal information at the administrative office of each service. . In addition, when receiving inquiries, we will ask you to confirm that you are the customer himself, and if the inquiry is made by an agent (statutory agent or an agent entrusted by the person; the same shall apply hereinafter), that the agent is a proper agent. I will have it.

(2) If the customer (or his/her agent) requests disclosure of personal information about the customer, the management office will respond without delay. increase.

(3) The Company may request corrections, etc. (correction, addition, deletion, suspension of use, or provision to a third party) of personal information concerning the customer himself (or his agent). ), we will investigate without delay. In this case, if the content of the personal information pertaining to the request is not true, or if the handling of the personal information is found to be inappropriate, we will make corrections, etc. without delay. In addition, even if there is a request for correction etc., our company may not correct all or part of the personal information related to the request based on the provisions of laws and regulations.

(4) In the event that the principal (or agent) of the personal information requests correction, etc. of the personal information concerning the principal, the corporation will delay We will respond without

5. Collection and use of access logs

This site collects access information to this site using Google Analytics for the purpose of providing better services. For this reason, we use cookies provided by Google Analytics on some pages. This information will not be associated with the personal information specified in (2).
In addition, the data collected by Google Analytics via this site is managed based on Google's privacy policy, and our company is not responsible for any damages caused by the use of Google Analytics services.
For more information about the use of cookies by Google Analytics and the information collected by cookies, please review the Google Analytics Terms of Service and Privacy Policy.

6. Consultation counter for personal information handling

If you have any opinions or requests regarding our company's handling of personal information, please contact us at the following contact point.

・Inquiries by mail
      KYOBIKE secretariat
・Email inquiry
    info@ebikerent.jp/